GainsAI Legal & Support Pages

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Last updated: 2026-04-22

Support

Need help with GainsAI? This page explains how to contact support and what information to include.

Contact

For support questions, bug reports, privacy-related questions, or other app issues, contact:

janstech.apps@gmail.com


Please include

To help resolve your issue faster, please include as much relevant information as possible, such as:

  • device model
  • Android version
  • app version
  • what you were doing when the issue happened
  • screenshots, if available

Support topics

  • plan generation issues
  • workout logging issues
  • progress, analytics, or recommendations
  • meal plan generation or display issues
  • Google Drive backup/restore issues
  • Health Connect related issues
  • privacy or data-related questions
  • Firebase Analytics related questions
  • Google Play in-app update issues

Response time

Support requests are handled as soon as reasonably possible. Response times may vary depending on workload and the nature of the issue.